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Great product.except that one of the two I ordered had a back plate that looked dropped. They were supposed to be new.
Very unhappy with this phone. It cuts off randomly, but if I take the battery out and reinsert it, it will turn back on. I have tried using the battery from my previous phone, which is the same model (the number 5 does not work on that phone any more), but the phone still does not work properly.
I tested the charger on my old Nokia 2126 and 1221, and that worked, so problem is in phone, not the charger.Package was a Nokia box without a model number. That was a mistake.Unlike previous reviewer, mine was delivered promptly. I did submit message via Amazon. There was no receipt or other forms in the box.
I will edit as things develop.9/28/07: Deals Warehouse wrote:"As stated on the return policy page, all returns must be approved. Phone came with the battery partially charged, so I could determine that functions other than charging are good. However, it does not charge. My Nokia 6101 is very good, but clamshells are more fumbly than candy bars, so I ordered the Nokia 3120. I email Amazon.9/29/07 7:26 PM Amazon responds that A-Z claim is now submitted.9/29/07 8:42 PM Deals Warehouse responds "Please return the defective item along with a copy of this email"10/1/07 Nokia 3120 IMEI 356245/00/400802/6 mailed to Deals Warehouse10/3/07 U.S.P.S. Site runs you in circles.
At time of this writing, I am awaiting reply. Deals Warehouse's stated refund policy is not encouraging.
confirms item delivered at 10:58 AM in Houston, TX 7724210/9/07 Amazon account information shows full refund. Return address on box was Smart Tech USA in Houston, TX.
We encourage buyers to contact us before returning any item. There is a slight bulge, indicating that box was not quite the right height for the plastic tray inside.
Does that mean I am not the first customer to receive this unit.Checking instructions for returns to Deals Warehouse, there aren't any. Please remove the bad feedback you left for us before we proceed."9/29/07: I attempt to submit A-Z claim, and it malfunctions.
10/10/07 Credit card company shows refund posted to account.
I placed an order in Aug, but I didnt receive the phone until now, we've contacted Dealswarehouse several times, but they didnt provide us any solution. Amd after I saw the reviews from others, we are not the only one who didnt receive the item, think carefully before you buy from them. Thank you Amazon provided us assistance.
Take it from a klutz.this may not be the fanciest phone in the world, but it can take a lot of hits and keeps right on working. I have dropped it about a thousand times, it has soaked in melted butter (ummm.long story), AND in been doused with water and it still works. So, if you are a spaz (and you know who you are out there) then get this phone.
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